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What is the benefit of having my Phone Factory Unlocked?
Once the Phone is Factory Unlocked it can be used on any GSM network - with any SIM card.

What does "Factory Unlock" means?
There are Phones which are sold Unlocked, factory unlock is the same as purchasing an unlocked Phone from manufacturer.

Can I upgrade / restore using iTunes once my Phone is factory unlocked?
Factory Unlock is a permenanet unlock, and you will be able to restore and update without worrying about your Phone being relocked.

Ok I want to factory unlock my Phone how can i do it ?
You can search your IMEI number on the main page if the factory unlock is available for your Phone it should give you an option to purchase the factory unlock service.

Ok before I buy this factory unlock service I want to have some guarantee
Once you purchase the unlock service, we will try to do our best to factory unlock your Phone, if we can't, we will send a full refund.

Do you need me to send my Phone to you for a factory unlock?
No, the unlock is done remotely so all we need from you to process the unlock is your IMEI number.

The time period for the unlocked has just passed and my iPhone is still locked
The time period for the unlock process is in business days / hours.